Roadside Emergency – What to do?
Roadside emergencies occur all the time on the road. RA24 is your trusted friend for such eventualities.
Stay calm, evaluate security, troubleshoot the car/vehicle problems, call for help. Search for towing instructions or warnings on the vehicle. Provide as much information to the customer service assistant on the help desk or on the RA24 mobile App.
🚗 What to Do When Your Car Breaks Down in Gauteng – A Step-by-Step Guide
A car breakdown can be stressful—especially if it happens unexpectedly in the middle of traffic or on a quiet road. Whether you’re stuck in Sandton, Pretoria, Midrand, or the N1 highway, knowing what to do can keep you safe and help get your vehicle back on the road quickly.
Here’s what you should do when your car breaks down anywhere in Gauteng:
🛑 1. Stay Calm and Pull Over Safely
As soon as you notice something wrong (engine trouble, overheating, steering issues), put on your hazard lights and safely steer the vehicle to the side of the road—preferably the shoulder or emergency lane. Avoid stopping in traffic or blind spots.
⚠️ 2. Turn On Hazard Lights and Stay Visible
Make your vehicle visible to other drivers:
- Turn on hazard lights immediately
- If it’s dark, use your interior light
- Use a reflective triangle or hazard cones if you have them
📱 3. Call for a Tow Truck or Roadside Assistance
If you’re unable to move or fix the car yourself, don’t risk waiting too long. Call a 24-hour tow truck service near you.
If you’re in Gauteng, contact a reliable local towing company that offers:
- Flatbed towing
- Affordable prices
- Quick response times
- Coverage in Johannesburg, Pretoria, Centurion, Midrand, and nearby areas
👉 Need immediate help? Call RA24 at 067 616 2007 for fast towing service in Gauteng.
🔧 4. Diagnose the Problem (If Safe to Do So)
If you’re comfortable, open the hood to check:
- Battery connections (if the car won’t start)
- Coolant level (if the car overheats)
- Oil levels or visible leaks
⚠️ Never open a hot radiator cap—wait for the engine to cool down.
📍 5. Share Your Location Accurately
When calling for help, share:
- The name of the road and the closest intersection or off-ramp
- Landmarks like petrol stations, buildings, or signs
- Your car’s make, model, and registration
If you use the RA24 Mobile App, Google Maps or WhatsApp location sharing, this can speed things up even more.
🚓 6. Stay Safe While You Wait
- Stay inside your vehicle if it’s on the highway or in an unsafe area.
- Lock the doors, crack a window slightly for air.
- If you exit the vehicle, stand away from traffic—preferably behind a barrier.
If you’re in a remote area or feel unsafe, you can also notify the local SAPS or traffic police for extra safety.
🛠️ 7. After the Tow – Next Steps
Once your vehicle is towed to a mechanic or repair shop, request a diagnostic report. If your insurance includes roadside assistance, let them know so they can process your claim.
Keep your towing receipt/invoice for documentation.
📝 Final Tips
- Save the number of a trusted towing company in your phone right now.
- Keep a basic emergency kit in your boot: jumper cables, triangle, torch, and water.
- Get regular services to help avoid unexpected breakdowns.
✅ Need Emergency Towing in Gauteng?
Whether your car breaks down in Johannesburg, Pretoria, Midrand, or Randburg, RA24 is ready to help — 24/7.
📞 Call Now: RA24
💬 Or send your location via WhatsApp for instant dispatch.
💬 Place Request with precise location on the RA24 mobile App.
Stay safe on the road. Breakdown help is just a call away!